Every delivery on MzGo is backed by verified drivers, real-time tracking, and comprehensive insurance. Peace of mind, built in.
Background-checked and trained
Know where your items are
Up to KES 50,000 per delivery
Always here when you need us
Every feature designed to keep your deliveries secure.
Recipients confirm delivery with a unique PIN code. No code, no handover — ensuring your items reach the right person.
Drivers capture photo evidence at pickup and delivery. Visual confirmation you can reference anytime.
Call or message your driver through the app. Your personal number stays private.
Rate every delivery. Drivers with low ratings are reviewed and retrained or removed.
One-tap SOS in the app connects you instantly to our safety team and local emergency services.
Complete records of every delivery — routes, times, drivers, and proof of delivery — accessible anytime.
Every driver on MzGo goes through a rigorous verification process before they can accept their first delivery.
Every active driver has passed our verification process
Know exactly where your delivery is, every step of the way.
Watch your driver's location update in real-time on an interactive map.
Get notified at every milestone: driver assigned, picked up, en route, delivered.
Accurate arrival estimates based on real traffic conditions.
Every delivery on MzGo is covered by our comprehensive insurance policy. If something goes wrong, we've got you covered.
Standard coverage applies automatically to every trip. For high-value items, additional coverage options are available.
Report any damage or loss within 24 hours through the app or WhatsApp. Include photos and description. Our team responds within 48 hours.
Our safety team is available around the clock.
Simple practices to ensure smooth, secure deliveries.
Use appropriate packaging for fragile items. Secure loose parts.
Never share your delivery PIN before items are in hand.
Keep calls and messages in the app for safety and records.
Clear notes help drivers find the right location quickly.
Check driver name, photo, and vehicle match app info.
Ratings help us maintain quality and improve safety.
Experience the peace of mind that comes with MzGo's safety-first approach.